All work
SaaS · Case Study
Orbit AI — SaaS.
A generative-AI copilot for Fortune 500 knowledge workers, grounded in 40M internal documents with SOC2-grade privacy.
Client
Orbit AI (Series B SaaS)
Industry
SaaS / AI
Year
2025
Duration
10 months
The Challenge
Employees wasted hours searching internal wikis, tickets, and CRMs — with no trustworthy AI answers grounded in company data.
Our Approach
- Hybrid RAG pipeline with re-ranking, citations, and per-user permissions
- Multi-model routing across Anthropic, OpenAI, and open-source LLMs
- Evaluation harness with 3,000+ eval cases blocking regressions in CI
- SOC2 Type II readiness with PII redaction and audit logs
Impact
68%
Faster answers vs. search
$4.2M
Annual productivity gains
SOC2
Type II certified
94%
Answer accuracy on evals
