SDN Technologies ("SDN Technologies", "we", "our", or "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit sdntechnologies.com, engage us for professional services, apply for a role, or make a payment through our billing portal.
1. Information We Collect
We collect the following categories of information:
- Contact information — name, email, phone, company, job title, and any details you provide in forms, meetings, or email.
- Project information — briefs, documents, credentials, and any data you share to enable our engagement.
- Billing information — invoice details, tax IDs, and payment references. Card data is handled directly by our PCI-DSS certified gateway (Stripe, Razorpay) and never stored on our servers.
- Recruitment information — resumes, portfolios, and interview notes for job applicants.
- Usage information — IP address, browser, device, pages viewed, and referrer, collected via privacy-respecting analytics and server logs.
- Cookies — strictly necessary cookies plus optional analytics cookies, controllable via your browser settings.
2. How We Use Information
We use your information to (a) respond to inquiries and deliver requested services; (b) manage contracts, invoicing, and payments; (c) recruit and evaluate candidates; (d) improve our website, services, and marketing; (e) send occasional updates you have opted into; and (f) comply with legal obligations.
3. Legal Bases (GDPR)
Where GDPR applies, we process personal data under one or more of: your consent, performance of a contract, our legitimate interests (e.g., running our business), and compliance with legal obligations.
4. Data Sharing & Subprocessors
We do not sell personal data. We share information only with trusted service providers under strict contractual obligations — including cloud hosting (AWS, Azure, GCP, Cloudflare), payment processing (Stripe, Razorpay), email and CRM tools, analytics, and legal or accounting advisors — or when required by law.
5. International Transfers
Personal data may be transferred to and processed in countries outside your own. Where required, we rely on Standard Contractual Clauses and equivalent safeguards.
6. Data Retention
We retain personal data only as long as necessary to fulfill the purposes set out in this policy, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods typically range from 3 to 7 years for contracts and financial records.
7. Data Security
We use industry-standard safeguards including TLS encryption in transit, encryption at rest, role-based access controls, MFA, secure secret management, and regular security reviews. Our engineering practices align with SOC 2 and ISO 27001 controls.
8. Your Rights
Subject to applicable law (including GDPR and CCPA), you may request access, correction, portability, restriction, or deletion of your personal data, and object to certain processing. Email privacy@sdntechnologies.com to exercise your rights. We respond within 30 days.
9. Children's Privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them.
10. Changes to This Policy
We may update this policy from time to time. Material changes will be posted here with an updated "Last updated" date and, where appropriate, notified by email.
11. Contact
Questions about this policy or your data? Email privacy@sdntechnologies.com or write to SDN Technologies Pvt. Ltd., Mumbai, Maharashtra, India.